Kivroe (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile app or website (kivroe.com).
📌 Information We Collect
We may collect the following information when you shop with us:
Personal Information:
Name, phone number, email address, delivery addressPayment Information:
UPI/Wallet/Card details processed securely by our payment partners – we do not store credit/debit card detailsOrder & Transaction Details
Device & App Information:
IP address, device type, app usage analytics
📌 How We Use Your Information
We use this data to:
Process and deliver orders
Communicate order updates and support
Improve shopping experience and security
Send promotional offers (only with your consent)
📌 Sharing of Information
We do not sell or share your data with third parties for marketing.
We may share limited information with:
Delivery partners (to deliver orders)
Payment processors (to complete transactions)
Legal authorities if required by law
These services are GDPR-compliant and follow security standards.
📌 Cookies & Tracking
We use cookies and analytics to:
Remember your preferences
Improve app performance
Analyze shopping behavior
You can disable cookies in your browser settings.
📌 Data Security
We implement security measures to protect your data from unauthorized access, modification, or misuse.
📌 Your Rights
You can:
Request access to your personal data
Ask to update or delete your data
Withdraw marketing permissions anytime
For any such requests, contact us at:
📧 [team@kivroe.com]
📌 Children’s Privacy
Kivroe is intended for users 13+.
We do not knowingly collect personal data from children under 13.
📌 Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised date.
📌 Contact Us
If you have questions regarding this policy, please contact:
Kivroe Team
Email: team@kivroe.com
Live Chat: Available on our website during business hours.
